Privacy

Rate Policy: All rates are exclusive of 12.5% Luxury tax & 5.15% Service tax on Published Tariff and are subject to change as per government policies.

Arrival & Departure Policy:

Check- in :    12 Noon
Check- out :  12 Noon

Early check-in is subject to availability. For guaranteed early check-in, reservation needs should be made the night before reservation. A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

  • Arrival before 7am - retention will be charged as room is blocked from previous day.
  • Arrival between 7am - 9 am Half day retention will be charged.
  • Departure after 3pm - 7pm Half day retention will be charged.
  • Departure after 7pm -  Full retention to be charged.
Guarantee Policy : All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy :
  Cancellation should be done 1 week prior to the day of arrival, to be exempt from the cancellation charge. Cancellation below 1 week prior to arrival: 50% retention on the reserved room rate.
Cancellation received less than 72 hours prior to the arrival: 100% retention will be charged on the reserved room rate. All No shows will also attract 100% retention charges.

Children Policy 
: Children below 12 years stay complimentary in the room with the parents without any charges above 12 years are taken as an adult.

Please Note : Effective 2nd October 2008, the Government has introduced "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted. The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavor to reserve a smoking bedroom for you, subject to availability.
Hotel Fortune Palace
E-mail : info@hotelfortunepalace.in